RightMessage
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Use your Klaviyo segments to personalize your store.

Klaviyo knows who your repeat buyers are, who’s only ordered once, and who keeps coming back to the same category. Your emails use all of it. Then those shoppers land on your store and see the same homepage as everyone else.

RightMessage connects to Klaviyo, recognizes shoppers when they click a link in your emails, and uses their lists, segments, and profile properties to change what they see on the store you already have. Quiz answers go back to Klaviyo as profile properties, so your flows can use them too.

Start here

Klaviyo starts on the Scale plan.

Scale includes the Klaviyo connection, website personalization campaigns, conversion goals, and full analytics.

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Welcome offer for new shoppers only

What changes when your store knows your Klaviyo shoppers.

Stop offering the welcome discount to customers

Your signup popup is for new shoppers. Once RightMessage recognizes someone from Klaviyo, show them something worth their time instead: new arrivals, a loyalty offer, or the next product in the range.

When a new shopper does sign up, RightMessage can add them to the Klaviyo list your welcome flow starts from.

Help shoppers find the right product

Ask what they’re shopping for, what they’ve tried, or what matters most, and save each answer to their Klaviyo profile. Use any property name you like. It doesn’t need to exist in Klaviyo first.

Your flows can follow up on what each shopper told you, and your store can show them the right collection next time.

Give every segment its own homepage

Build the audience in Klaviyo from purchases, browsing, or anything else Klaviyo tracks. RightMessage checks whether a recognized shopper is in that segment and changes the headline, image, offer, or section they see.

Shoppers RightMessage doesn’t recognize see your original store.

Your Klaviyo data, plus what shoppers do on your store.

Use lists, segments, and profile properties for shoppers RightMessage recognizes. For everyone else, personalize from the page they’re on, where they came from, and what they’ve told you.

Recognize shoppers from your emails

Add rm_kl={{ email }} to the links in your Klaviyo emails, and RightMessage knows which profile clicked. It can also use Klaviyo’s own click tracking and cookie when they point to a known profile. After that, RightMessage remembers that browser on later visits.

Lists and segments

Show different content to VIPs, first-time buyers, or anyone in a segment you’ve built in Klaviyo. RightMessage reads who’s in a segment, and Klaviyo keeps managing it.

Profile properties

Use any profile property, like shopping goal, skin type, or favorite category, along with fields like first name and city.

Answers saved back to Klaviyo

Quiz and survey answers go to the profile as properties, ready for your next flow or campaign.

Pages viewed

Personalize based on which pages visitors have viewed, how many times they've visited, and what content they've consumed on your site.

Ad campaigns & referrers

Segment by UTM parameters, referral source, or specific campaigns. Match your website content to the ad or link that brought visitors in.

New vs returning visitors

Show different content to first-time visitors versus people who've been to your site before. Tailor the experience based on familiarity.

Geographic location

Personalize by country, region, or city. Show local pricing, region-specific offers, or testimonials from nearby customers.

Setting up Klaviyo.

  • Create a private API key in Klaviyo and paste it into RightMessage. If signups should subscribe people to email, give the key list write, profile write, and subscriptions write access.
  • Add ?rm_kl={{ email }} to the links in your Klaviyo emails, or &rm_kl={{ email }} if a link already has a question mark.
  • Build the audiences you want as Klaviyo segments, then target them in RightMessage.
  • Save quiz answers to profile properties with names you choose, like shopping_goal.
  • Add people to a list only with their permission. Klaviyo’s list signup subscribes them to email marketing.

Frequently asked questions.

Can I use my Klaviyo segments to personalize my website?+

Yes. RightMessage recognizes Klaviyo profiles when they click a link in your emails, then uses their list and segment membership and profile properties to change what they see on your store: a different headline, offer, image, or section. Quiz and survey answers go back to Klaviyo as profile properties. Klaviyo is included on the Scale and Pro plans.

How does RightMessage recognize a Klaviyo profile?+

Add rm_kl={{ email }} to the links in your Klaviyo emails. When a shopper clicks, RightMessage looks up their profile. It can also use Klaviyo’s own email click tracking and website cookie when those point to a known profile. RightMessage remembers that browser afterward. Shoppers it hasn’t recognized see your regular store.

Can I personalize based on what someone bought?+

Yes, through a Klaviyo segment. RightMessage doesn’t import order history, but Klaviyo can build a segment from purchases, and RightMessage can target anyone in it.

What does RightMessage save back to Klaviyo?+

Quiz and survey answers, saved as profile properties with names you choose. A signup can also add someone to a Klaviyo list, which subscribes them to email marketing, so only use it with their permission. RightMessage can’t add people to segments or remove them. Klaviyo handles that.

What happens if Klaviyo rate-limits requests?+

RightMessage still recognizes the shopper, but it may load their profile without list and segment membership for that visit. Changes that depend on a list or segment won’t show, so the shopper sees your regular version of those sections.

Which plan do I need for Klaviyo?+

Klaviyo starts on the Scale plan, which also includes website personalization campaigns, conversion goals, and full analytics. Pro adds built-in A/B testing.

Need detailed setup instructions? Read our Klaviyo integration guide →
Ready to launch?

Start personalizing your Klaviyo experience.

Keep your current stack, connect the data you already have, and ship more relevant experiences without rebuilding your site.