Can I personalize based on which ActiveCampaign list a contact belongs to?+
Yes. RightMessage reads your contact's list memberships in real-time. You can show different content based on whether someone is on your newsletter list, trial user list, customer list, or any combination. This is especially useful for showing upgrade paths to trial users or exclusive content to paying customers.
How does RightMessage work with ActiveCampaign lead scoring?+
RightMessage can read lead scores from ActiveCampaign custom fields. Set up score thresholds to trigger different website experiences. For example, contacts with scores above 50 might see sales-ready CTAs, while those below see lead nurturing content. As contacts engage and scores update, their website experience changes automatically.
Will quiz responses sync back to my ActiveCampaign automations?+
Yes. When contacts complete quizzes or surveys on your website, RightMessage writes their responses to ActiveCampaign as tags or custom field values. These can immediately trigger automations, update lead scores, or move contacts between lists based on their answers.
Can I personalize for contacts in different ActiveCampaign deal stages?+
While RightMessage primarily syncs contact-level data like tags and custom fields, you can use tags to reflect deal stages. Many ActiveCampaign users add tags like 'deal-stage-proposal' through automations. RightMessage can then personalize content based on these stage-indicating tags.
How do I use both tags and lists together for personalization?+
ActiveCampaign's dual system of tags and lists gives you flexible targeting options. In RightMessage, you can create segments that combine list membership with tag conditions. For example, show specific content only to contacts on your 'Customers' list who also have the 'enterprise' tag.
How does RightMessage connect to ActiveCampaign?+
RightMessage connects to ActiveCampaign through a secure API integration. In your RightMessage settings, select ActiveCampaign as your email platform and authorize the connection. RightMessage will automatically import your tags, lists and segments, and custom fields. The setup takes about 2 minutes.
What ActiveCampaign data can I use for personalization?+
You can personalize based on any data in ActiveCampaign: tags, custom fields, lists and segments, and subscriber status. Use this data to show different headlines, CTAs, testimonials, images, and entire content sections based on who's visiting your website.
Can I sync survey and quiz responses back to ActiveCampaign?+
Yes. RightMessage syncs bidirectionally with ActiveCampaign. When visitors answer quiz or survey questions, their responses are automatically saved to ActiveCampaign as tags and/or custom fields. This lets you use that data in your email sequences and automations.
How do I hide opt-in forms for existing ActiveCampaign contacts?+
Yes, for the contacts RightMessage has identified. When a subscriber clicks a link in one of your ActiveCampaign emails, RightMessage can recognize them, provided ActiveCampaign's link setup includes the identifying parameter. Submitting a form on your site identifies someone too. From then on, return visits in that same browser can hide the opt-in and show something more useful instead. Someone on your list who hasn't been identified in that browser yet still sees the opt-in.
Does RightMessage work with my existing ActiveCampaign tags and automations?+
Absolutely. RightMessage imports all your existing ActiveCampaign tags and custom fields. You can immediately start personalizing your website based on data you've already collected. No need to start from scratch or migrate anything.
Need detailed setup instructions? Read our
ActiveCampaign integration guide →