How does RightMessage identify Ontraport contacts on my website?+
Add the parameter ?rm_ontraport=[Id] to URLs in your Ontraport emails. Ontraport automatically replaces [Id] with each recipient's contact ID. When contacts click through, RightMessage identifies them and pulls their tags and custom fields. The parameter is automatically stripped from the URL before sharing to protect contact privacy.
What Ontraport data can I use for website personalization?+
RightMessage reads contact tags and custom fields from Ontraport. You can personalize based on tags that indicate purchase status, membership level, or interests. Custom fields let you segment by any data you collect, including dropdown selections, multiple choice answers, and text values.
How do I display Ontraport contact fields on my website?+
Use merge tags like {{ ontraport.customFields.field_name }} where field_name matches your Ontraport custom field. For dropdown or list fields, Ontraport uses internal IDs, so reference the templating token shown in RightMessage. You can also display the contact email with {{ ontraport.email }} or first name with {{ ontraport.nativeFields.firstName }}.
Can I write data back to Ontraport from RightMessage?+
Yes. RightMessage can apply tags to contacts and update custom field values. When visitors complete a quiz or survey, their responses sync to Ontraport custom fields. When they submit a form, tags are applied to track their interests and actions. This keeps your Ontraport contact records enriched with website behavior data.
Does RightMessage work with Ontraport membership sites?+
Yes. If you use Ontraport for membership sites or courses, you can use membership tags to personalize the website experience. Show upgrade offers to free members, highlight advanced features to paid members, or display relevant course recommendations based on what they have already purchased.
How does RightMessage connect to Ontraport?+
RightMessage connects to Ontraport through a secure API integration. In your RightMessage settings, select Ontraport as your email platform and authorize the connection. RightMessage will automatically import your tags, lists, and fields. The setup takes about 2 minutes.
What Ontraport data can I use for personalization?+
You can personalize based on any data in Ontraport: tags, fields, lists, and subscriber status. Use this data to show different headlines, CTAs, testimonials, images, and entire content sections based on who's visiting your website.
Can I sync survey and quiz responses back to Ontraport?+
Yes. RightMessage syncs bidirectionally with Ontraport. When visitors answer quiz or survey questions, their responses are automatically saved to Ontraport as tags and/or fields. This lets you use that data in your email sequences and automations.
How do I hide opt-in forms for existing Ontraport contacts?+
Yes, for the contacts RightMessage has identified. When a subscriber clicks a link in one of your Ontraport emails, RightMessage can recognize them, provided Ontraport's link setup includes the identifying parameter. Submitting a form on your site identifies someone too. From then on, return visits in that same browser can hide the opt-in and show something more useful instead. Someone on your list who hasn't been identified in that browser yet still sees the opt-in.
Does RightMessage work with my existing Ontraport tags and automations?+
Absolutely. RightMessage imports all your existing Ontraport tags and fields. You can immediately start personalizing your website based on data you've already collected. No need to start from scratch or migrate anything.
Need detailed setup instructions? Read our
Ontraport integration guide →