RightMessage
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Data integrationEmail Service Provider

Grow your Keap list, segment subscribers, and personalize everything.

Keap gives you powerful CRM and sales automation, but your website still shows the same generic content to every visitor. RightMessage bridges that gap by using your Keap tags and custom fields to personalize the website experience - showing different messaging to leads vs customers, tailoring content based on service interests, and adapting offers based on where contacts are in your sales pipeline.

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Connect Keap to the pages you already have.

Use your existing Keap subscriber data to personalize the pages that already drive leads and sales.

What you can do with Keap + RightMessage.

Generate more leads with personalized forms

Show different opt-in offers based on what users are reading, where they came from, and whether they're already subscribed to Keap.

Hide opt-in forms for existing subscribers. Show upgrade paths to customers. Display contextual lead magnets that match page content.

Collect rich segmentation data with surveys and quizzes

Use quiz funnels and surveys to learn what your users need, then sync that data back to Keap as tags and custom fields.

Build segments based on company size, role, use case, and buying stage.

Personalize using Keap data + on-site behavior

Combine Keap subscriber data with real-time behavior to show perfectly relevant features. Use tags, custom fields, and engagement data to segment users.

Show different headlines, case studies, pricing, and more based on who's visiting and what they need.

All the data you need for smarter personalization.

Pull subscriber data from Keap, combine it with on-site behavior, and create experiences that convert.

Subscriber identification

Know instantly when a Keap subscriber visits your site. Show lead magnets to anonymous visitors, personalized content to subscribers.

Tags & segments

Personalize based on Keap tags. Show different content to customers vs prospects, or tailor messaging by product interest or lifecycle stage.

Custom fields

Pull any custom field from Keap for personalization. Industry, company size, role, preferences—whatever you're storing can drive website content.

Bidirectional sync

Collect data with on-site surveys and quizzes, then sync responses back to Keap as tags or custom fields. Enrich your email marketing with zero-party data.

Pages viewed

Personalize based on which pages visitors have viewed, how many times they've visited, and what content they've consumed on your site.

Ad campaigns & referrers

Segment by UTM parameters, referral source, or specific campaigns. Match your website content to the ad or link that brought visitors in.

New vs returning visitors

Show different content to first-time visitors versus people who've been to your site before. Tailor the experience based on familiarity.

Geographic location

Personalize by country, region, or city. Show local pricing, region-specific offers, or testimonials from nearby customers.

Tips for using RightMessage with Keap.

  • Add ?rm_isoft=~Contact.Id~ to URLs in your Keap emails to identify contacts when they click through to your website
  • Use Keap tag categories to organize your segmentation and show different website content based on service interest, lead source, or customer status
  • Personalize headlines and offers using Keap custom fields - display their first name with {{ infusionsoft.nativeFields.firstName }} or other field data
  • Sync quiz and survey responses back to Keap custom fields to enrich contact records and power more targeted automation sequences
  • Use Keap dropdown or radio custom fields to store segmentation data, making it easy to personalize based on clear categories

Frequently asked questions.

How does RightMessage identify Keap contacts on my website?+

Add ?rm_isoft=~Contact.Id~ to URLs in your Keap emails. Keap automatically replaces ~Contact.Id~ with each recipient's contact ID. When contacts click through, RightMessage identifies them and pulls their tags and custom fields. The parameter is stripped before sharing to protect contact privacy.

What Keap data can I use for website personalization?+

RightMessage reads tags, custom fields, and native fields like first name and last name from Keap. You can personalize based on tag categories that indicate service interest, lead status, or customer tier. Custom fields let you segment by any data you collect, including dropdown selections, radio buttons, and text fields.

How do I display Keap contact data on my website?+

Use merge tags like {{ infusionsoft.customFields.field_name }} for custom fields or {{ infusionsoft.nativeFields.firstName }} for native fields. The field_name should be lowercase with underscores replacing spaces. You can also display the contact email with {{ infusionsoft.email }}.

Can RightMessage apply and remove Keap tags?+

Yes. RightMessage can both apply and remove tags in Keap. When visitors complete a quiz or survey, tags are applied to track their interests. When they convert or move through your funnel, you can update their tag assignments. This keeps your Keap contact records synced with website behavior.

How do Keap tag categories work with RightMessage?+

Keap organizes tags into categories for better management. RightMessage displays tags with their category as 'Category -> Tag Name'. You can use tags from any category to segment visitors and personalize content. This makes it easy to organize your segmentation strategy around service types, lead stages, or customer tiers.

How does RightMessage connect to Keap?+

RightMessage connects to Keap through a secure API integration. In your RightMessage settings, select Keap as your email platform and authorize the connection. RightMessage will automatically import your tags, lists, and custom fields. The setup takes about 2 minutes.

What Keap data can I use for personalization?+

You can personalize based on any data in Keap: tags, custom fields, lists, and subscriber status. Use this data to show different headlines, CTAs, testimonials, images, and entire content sections based on who's visiting your website.

Can I sync survey and quiz responses back to Keap?+

Yes. RightMessage syncs bidirectionally with Keap. When visitors answer quiz or survey questions, their responses are automatically saved to Keap as tags and/or custom fields. This lets you use that data in your email sequences and automations.

How do I hide opt-in forms for existing Keap contacts?+

RightMessage automatically identifies returning Keap contacts when they click links in your emails. You can create segments that exclude contacts and hide opt-in forms from them. You can also show upgrade paths or different CTAs to existing contacts instead.

Does RightMessage work with my existing Keap tags and automations?+

Absolutely. RightMessage imports all your existing Keap tags and custom fields. You can immediately start personalizing your website based on data you've already collected. No need to start from scratch or migrate anything.

Need detailed setup instructions? Read our Keap integration guide →
Ready to launch?

Start personalizing your Keap experience.

Keep your current stack, connect the data you already have, and ship more relevant experiences without rebuilding your site.