How do I install RightMessage on Shopify?+
Go to Online Store > Themes > Actions > Edit Code. Open the theme.liquid file and paste the RightMessage script in the head section, before the closing head tag. Save the file and the script will be active across your entire store.
Can RightMessage personalize based on Shopify customer data?+
RightMessage works best when connected to your email platform (like Klaviyo or Drip) which syncs with Shopify. This gives you customer segments based on purchase history, order value, product categories, and more. RightMessage uses these segments to personalize your store.
Will RightMessage slow down my Shopify store?+
RightMessage is optimized for performance. The script loads asynchronously and does not block page rendering. Personalizations apply quickly after page load. For the smoothest experience, keep your personalization rules focused on above-the-fold content.
Can I personalize Shopify product pages?+
Yes. RightMessage can modify any content on your Shopify product pages, including headlines, descriptions, pricing messages, and CTAs. Show different product copy to different customer segments or highlight relevant cross-sells based on purchase history.
Does RightMessage work with Shopify apps and themes?+
RightMessage works with any Shopify theme by targeting elements via CSS selectors. Most Shopify apps that add content to your pages can also be targeted. If an app modifies the page after load, you may need to adjust timing settings in RightMessage.
How do I add RightMessage to my Shopify site?+
Add a small JavaScript snippet to your Shopify site, similar to adding Google Analytics. In most cases, this means pasting the code in your Shopify site settings or header section. Installation typically takes 5 minutes or less.
Can I personalize without writing code on Shopify?+
Yes. RightMessage works with Shopify's visual editor. Just add CSS classes to elements you want to personalize, then configure the rules in RightMessage's visual interface. No coding required.
Will RightMessage slow down my Shopify site?+
The RightMessage script loads asynchronously, so it doesn't block your page's initial render. Your page shows up first, and personalization is applied once the script loads. As with any third-party script, it's worth checking your own pages after you install it.
What elements can I personalize on Shopify?+
You can personalize any text, images, or content sections on your Shopify site. Common personalizations include headlines, CTAs, testimonials, case studies, pricing displays, and entire page sections. You can also show/hide elements and redirect visitors based on segments.
Does RightMessage work with Shopify's built-in forms?+
RightMessage provides its own widgets (popups, slide-ins, inline forms, sticky bars) that you can embed on your Shopify site. You can also personalize Shopify's native forms by showing/hiding them based on visitor segments or personalizing the surrounding content.