RightMessage
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Personalize your Shopify store for every customer.

Your Shopify store looks the same to everyone, but your customers are not the same. RightMessage lets you personalize your store based on customer segments from your email platform - showing different messaging to first-time visitors vs returning customers, highlighting products based on past purchases, and tailoring offers based on customer value and engagement.

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Add RightMessage to your existing Shopify setup.

Keep Shopify in place and use RightMessage to personalize its existing pages for each visitor.

Using RightMessage with Shopify.

Match customers with the right products

Use quiz funnels to understand what each customer needs, then show personalized product recommendations throughout your Shopify store.

Match visitors with products based on their answers, browsing behavior, and purchase history.

Different experiences for different customers

Show first-time visitors welcome offers. Display loyalty rewards to repeat customers. Hide discount popups from people who already bought.

Create personalized journeys based on where each customer is in their lifecycle with your brand.

Guided shopping with quiz funnels

Help customers find the right product with interactive quizzes. Ask about their needs, preferences, and constraints, then show personalized results.

Sync quiz responses to your email platform to continue the conversation with targeted follow-up campaigns.

Setup tips for RightMessage on Shopify.

  • Add the RightMessage script to your Shopify theme via Online Store > Themes > Edit Code > theme.liquid in the head section
  • Connect RightMessage to Klaviyo, Drip, or another ecommerce ESP to personalize based on customer purchase history and segments
  • Show different homepage banners to first-time visitors vs returning customers vs VIP customers
  • Personalize product page CTAs based on whether the customer has purchased before or is browsing for the first time
  • Use exit-intent popups with personalized offers based on cart value or customer segment

Frequently asked questions.

How do I install RightMessage on Shopify?+

Go to Online Store > Themes > Actions > Edit Code. Open the theme.liquid file and paste the RightMessage script in the head section, before the closing head tag. Save the file and the script will be active across your entire store.

Can RightMessage personalize based on Shopify customer data?+

RightMessage works best when connected to your email platform (like Klaviyo or Drip) which syncs with Shopify. This gives you customer segments based on purchase history, order value, product categories, and more. RightMessage uses these segments to personalize your store.

Will RightMessage slow down my Shopify store?+

RightMessage is optimized for performance. The script loads asynchronously and does not block page rendering. Personalizations apply quickly after page load. For the smoothest experience, keep your personalization rules focused on above-the-fold content.

Can I personalize Shopify product pages?+

Yes. RightMessage can modify any content on your Shopify product pages, including headlines, descriptions, pricing messages, and CTAs. Show different product copy to different customer segments or highlight relevant cross-sells based on purchase history.

Does RightMessage work with Shopify apps and themes?+

RightMessage works with any Shopify theme by targeting elements via CSS selectors. Most Shopify apps that add content to your pages can also be targeted. If an app modifies the page after load, you may need to adjust timing settings in RightMessage.

How do I add RightMessage to my Shopify site?+

Add a small JavaScript snippet to your Shopify site, similar to adding Google Analytics. In most cases, this means pasting the code in your Shopify site settings or header section. Installation typically takes 5 minutes or less.

Can I personalize without writing code on Shopify?+

Yes. RightMessage works with Shopify's visual editor. Just add CSS classes to elements you want to personalize, then configure the rules in RightMessage's visual interface. No coding required.

Will RightMessage slow down my Shopify site?+

No. The RightMessage script loads asynchronously and doesn't block page rendering. Personalizations are applied after the initial page load. The script is served from a global CDN and is highly optimized. Your Core Web Vitals and page speed scores remain unaffected.

What elements can I personalize on Shopify?+

You can personalize any text, images, or content sections on your Shopify site. Common personalizations include headlines, CTAs, testimonials, case studies, pricing displays, and entire page sections. You can also show/hide elements and redirect visitors based on segments.

Does RightMessage work with Shopify's built-in forms?+

RightMessage provides its own widgets (popups, slide-ins, inline forms, sticky bars) that you can embed on your Shopify site. You can also personalize Shopify's native forms by showing/hiding them based on visitor segments or personalizing the surrounding content.

Ready to launch?

Start personalizing your Shopify experience.

Keep Shopify in place and add personalized copy, proof, forms, and offers without rebuilding your site.