How do I install RightMessage on WooCommerce?+
WooCommerce runs on WordPress, so add the RightMessage script via your theme header or a plugin like Insert Headers and Footers. The script goes in the head section and will be active across your entire store including product pages and checkout.
Can RightMessage personalize based on WooCommerce purchase history?+
RightMessage works best when connected to an email platform that syncs with WooCommerce (like Klaviyo, Drip, or Mailchimp). These platforms track purchase history and customer segments, which RightMessage uses to personalize your store.
How do I show different products to different customers?+
Connect RightMessage to your ESP where customer purchase data is synced. Create segments based on purchase categories or customer value, then set up rules to show different featured products or recommendations to each segment.
Does RightMessage work with WooCommerce product pages?+
Yes. RightMessage can personalize any content on your WooCommerce product pages, including descriptions, CTAs, and cross-sell recommendations. Target elements using CSS selectors or WooCommerce's built-in class names.
Can I personalize WooCommerce cart and checkout pages?+
Yes. RightMessage can modify messaging on cart and checkout pages. Show urgency messages, cross-sells, or trust badges based on customer segment. For checkout form customization, use WooCommerce's native options.
How do I add RightMessage to my WooCommerce site?+
Add a small JavaScript snippet to your WooCommerce site, similar to adding Google Analytics. In most cases, this means pasting the code in your WooCommerce site settings or header section. Installation typically takes 5 minutes or less.
Can I personalize without writing code on WooCommerce?+
Yes. RightMessage works with WooCommerce's visual editor. Just add CSS classes to elements you want to personalize, then configure the rules in RightMessage's visual interface. No coding required.
Will RightMessage slow down my WooCommerce site?+
The RightMessage script loads asynchronously, so it doesn't block your page's initial render. Your page shows up first, and personalization is applied once the script loads. As with any third-party script, it's worth checking your own pages after you install it.
What elements can I personalize on WooCommerce?+
You can personalize any text, images, or content sections on your WooCommerce site. Common personalizations include headlines, CTAs, testimonials, case studies, pricing displays, and entire page sections. You can also show/hide elements and redirect visitors based on segments.
Does RightMessage work with WooCommerce's built-in forms?+
RightMessage provides its own widgets (popups, slide-ins, inline forms, sticky bars) that you can embed on your WooCommerce site. You can also personalize WooCommerce's native forms by showing/hiding them based on visitor segments or personalizing the surrounding content.