BigCommerce powers serious e-commerce stores, but your storefront shows the same content to everyone. RightMessage adds personalization based on customer segments from your email platform. Show VIP customers exclusive offers, recommend products based on purchase history, and personalize messaging for first-time vs returning visitors.
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Keep BigCommerce in place and use RightMessage to personalize its existing pages for each visitor.
Use quiz funnels to understand what each customer needs, then show personalized product recommendations throughout your BigCommerce store.
Match visitors with products based on their answers, browsing behavior, and purchase history.
Show first-time visitors welcome offers. Display loyalty rewards to repeat customers. Hide discount popups from people who already bought.
Create personalized journeys based on where each customer is in their lifecycle with your brand.
Help customers find the right product with interactive quizzes. Ask about their needs, preferences, and constraints, then show personalized results.
Sync quiz responses to your email platform to continue the conversation with targeted follow-up campaigns.
Go to Storefront > Script Manager and add the RightMessage script to the header section across all pages. Alternatively, edit your theme files to add the script to the header. The script will be active across your entire store.
RightMessage works best with email platform data. If your ESP syncs BigCommerce customer group information, RightMessage can use that data. Otherwise, create segments in your ESP based on purchase behavior and use those for personalization.
If you track business vs consumer customers in your ESP (via tags or custom fields synced from BigCommerce), RightMessage can show different content to each. B2B customers see wholesale messaging while B2C customers see retail offers.
Yes. For headless BigCommerce setups, add the RightMessage script to your frontend application. The personalization works the same regardless of your frontend framework.
BigCommerce's optimized checkout has limited customization options. RightMessage can personalize your product pages, cart page messaging, and post-purchase pages. For checkout-specific changes, use BigCommerce's native checkout customization.
Add a small JavaScript snippet to your BigCommerce site, similar to adding Google Analytics. In most cases, this means pasting the code in your BigCommerce site settings or header section. Installation typically takes 5 minutes or less.
Yes. RightMessage works with BigCommerce's visual editor. Just add CSS classes to elements you want to personalize, then configure the rules in RightMessage's visual interface. No coding required.
No. The RightMessage script loads asynchronously and doesn't block page rendering. Personalizations are applied after the initial page load. The script is served from a global CDN and is highly optimized. Your Core Web Vitals and page speed scores remain unaffected.
You can personalize any text, images, or content sections on your BigCommerce site. Common personalizations include headlines, CTAs, testimonials, case studies, pricing displays, and entire page sections. You can also show/hide elements and redirect visitors based on segments.
RightMessage provides its own widgets (popups, slide-ins, inline forms, sticky bars) that you can embed on your BigCommerce site. You can also personalize BigCommerce's native forms by showing/hiding them based on visitor segments or personalizing the surrounding content.
Keep BigCommerce in place and add personalized copy, proof, forms, and offers without rebuilding your site.