Invite and remove collaborators

Invite someone to help with your project while keeping your own login private. Each invitation gives access to one project, so you can choose which businesses a teammate works on. To give someone every project at once, add them to your organization instead.

Invite someone to your project

Sign in as the project owner, or as an owner or admin of the organization the project belongs to, and select the project you'd like to share. If you can't manage collaborators, Project settings says who manages billing and collaborators instead.

1. Open Project settings (the gear at the bottom of the sidebar), then Collaborators.
2. Under Invite, enter their email address in Invite by email.
3. Choose Invite.

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Invite section with the email address field and Invite button highlightedOriginalOriginal

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Collaborators settings with the invite-by-email field highlighted and example member Alex RiveraOriginalOriginal

If the person already has a RightMessage account with a verified email address, they're added right away, and we email them to let them know. Anyone else gets an invitation email, and it appears under Members with an Invite pending tag until they accept. Collaborators can edit everything in the project, but they can't manage billing or collaborators, reset analytics, or delete the project. There's no role selector.

If an invitation gets lost, choose Resend on its row. Invite the person in another project only if they need access there too.

Accept an invitation

1. Open the link in your invitation email.
2. Enter the invited email address.
3. If you already have an account, enter its existing password. Otherwise, choose a password with at least 8 characters.
4. Choose Accept invitation.
5. If you already had an account, sign in when prompted.

If you're new to RightMessage, accepting creates your account and signs you in. If you already had an account, you get an invitation like this only when its email address isn't verified yet. Either way, accepting verifies the invited email and adds the project to your account. Use the project selector to open it.

If you can't send or accept an invitation

If Invite says to verify your email address, choose Send verification email, then open the email and follow its link within 24 hours. Until then, inviting people outside your organization waits.

Current Grow, Scale, and Pro plans don't cap collaborator numbers, but invitation safety limits still apply, and an existing member or pending invitation can block another invite. See invitation limits for the time limits, verification rules, and sending limits.

For an expired invitation, ask the owner for a fresh link. If the project is suspended, contact support rather than changing your password.

Remove someone's access

Removing a collaborator takes away their access to this project without deleting their login.

1. Find the person under Members.
2. Choose Remove on their row.
3. In the confirmation that names them, choose Remove, or Cancel to keep their access.

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Alex Rivera example member row with the Remove button highlightedOriginalOriginal

They lose access right away, and you can invite them again later. Choosing Remove on a pending invitation cancels it instead, so its link stops working.

The owner and rows tagged Agency don't have a Remove button. Contact support if the access change you need isn't available.

If your client needs their own subscription, see agency-managed signup.