Customer support
Already using RightMessage? Write to us about setup, billing, account access, an integration, or a widget that isn’t showing.
Contact
Talk to the team that builds RightMessage.
Need a hand with your account? Email support. Weighing up RightMessage for your site? Email us or book a demo, and we’ll show you what we’d personalize first.
Get in touch
Pick the fastest way to an answer.
Sales and general questions
Wondering whether RightMessage fits your site, which plan you need, or how it works for an agency? Ask us anything.
Book a demo
Pick a time for a personal walkthrough. We’ll choose a useful first audience, the page where it matters most, and the conversion to measure.
Help center
Setup guides, troubleshooting, and reference for the app, the REST API, and MCP. Search it any time.
Writing to support?
Send these and we can skip the back-and-forth.
- Your project ID (Project settings › General)
- The public page URL
- What you expected to happen and what happened instead
- Your browser, device, and the time you tested
- Whether you tested a draft or the published configuration
- Any console or network error, and a screenshot
Please leave out passwords, API tokens, full card details, and contact data you don’t need to share.
Everything else
Privacy, security, and partnerships.
- Privacy questions and data requests
- support@rightmessage.com
- Security reports
- hello@rightmessage.com
- Security review and architecture
- Security, performance & architecture
- Data processing agreement
- Read the DPA
- Done-for-you setup
- Services
- Agency partnerships
- Partner program
- Developers and API access
- Developer portal