Manage weekly reports and optimization emails
Choose whether you receive weekly reports and optimization emails, and find out when they arrive and how draft reminders work.
Updated
View as MarkdownYou can keep up with your website through Friday performance reports and Monday optimization emails. Both use your personal report-email preference. This page explains who receives them, what they include, and how to turn them off.
Report schedules and eligibility
| When it sends and what it includes | When your project qualifies | |
|---|---|---|
| Weekly performance report | Friday at noon in the America/New_York timezone. It can include an overview, attention count, working measurements, tests or learning, and a dashboard link. | The project must have report content. The normal selection looks for recent activity over seven days. |
| Optimization email | Monday at noon in the America/New_York timezone. Recommendations link to Build with Righty, an applicable upgrade, or Optimizations. | Eligible trial projects can be included without traffic. Other selected active or free projects need recent pageview traffic. Active recommendations are required. |
These are scheduled send times, not guaranteed arrival times. Each eligible project can produce its own email. The email's dates and content won't necessarily match the range you've selected in the app.
Change your report-email preference
- Open Your profile, then Personal & Password.
- In Personal Information, turn Enable Weekly Report Emails on or off.
- Choose Update Profile to save.
The preference defaults to on if you haven't saved a choice.
This setting applies to your user account across projects. It controls both Friday reports and Monday optimization emails. There isn't a separate toggle for each type or each project.
The toggle won't save until you submit the profile form. Reports go to the address in its Email field. Profile settings explains how to change your address and other personal fields.
Daily generation isn't a daily email
RightMessage schedules optimization generation daily at 11:30 p.m. in the America/New_York timezone. This supplies recommendation data. It doesn't send a daily customer email or apply the ideas for you.
An emailed suggestion is something you can review. Opening its build conversation doesn't put it live. You'll still need to publish the changes.
Unpublished-change reminders
RightMessage can send a reminder to the user who saved an unpublished draft. A changed draft schedules the reminder for one hour later. Another qualifying save moves that deadline. RightMessage sends the reminder only if the saved draft and its contents still match when the deadline arrives.
Publishing clears the pending reminder. The reminder doesn't publish anything for you. It's separate from weekly reports, and a cooldown limits how often reminders can be sent.
The weekly-report preference doesn't control these reminders. When you receive one, review the project and publish only when the intended changes are ready.
When an expected report doesn't arrive
- Check that Enable Weekly Report Emails is on and saved.
- Check your profile email address and its spam folder.
- Check that the project has report content or active recommendations. Without these, it may not produce an email.
You can check Needs attention on the dashboard whenever you need to. Don't rely on a separate attention email to monitor those issues.
If eligible reports are still missing, contact support with the project name, recipient address, and expected report date. Leave out visitor records and payment details.