28 articles
Flows
Build, route, and maintain a visitor journey.
Topics in this area
Flow node reference
14 articlesLook up node settings and execution behavior.
More articles
14 articles
Create a flow
You'll create a flow and a toaster widget, then add a question that helps visitors find what they need on your website.
Plan your questions and branches
You'll start with the pages you want visitors to find, then work backward to questions that send each person to the right one.
Route using an answer you already know
You'll use a saved answer or segment to choose the visitor's next question or offer, without asking the same question again.
Ask returning visitors only for missing answers
You can skip questions visitors have already answered and ask only for the information you still need.
Form completion, thank-you messages, and redirects
You'll see how a form's submission actions and final screen fit together, so you can show a thank-you message or send visitors to another page.
Score a quiz and recommend a page
You'll give answers points, use the highest or lowest score to recommend a page, and decide which recommendation wins a tie.
Store and expire flow variables
You'll save values you can reuse in later flow steps or visits, calculate new values with Liquid, and choose how long to keep them.
Capture current and remembered query parameters
You can save a referral or campaign value from a visitor's URL, even if they leave the landing page before they submit your form.
Coordinate multiple flows and widgets
You'll give each widget its own pages and audience, so visitors see the right questions or offer without several widgets competing for their attention.
Run a system flow without a widget
You can update visitor data when someone views a page, without showing a question, form, or widget.
Pause a flow or widget
You'll stop a flow from running without deleting its questions or forms, then turn it back on when you're ready.
Flow canvas controls and shortcuts
Find the controls you need to build a flow, move around the canvas, undo edits, and manage branches without deleting shared content.
Flow settings and deletion reference
Check what you'll keep or remove when you duplicate or delete a flow, and find the settings for naming, background actions, exports, and analytics.
Flow routing and completion questions
Get answers to your questions about flow paths, remembered answers, and what visitors see after they submit a form.