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RightMessage

Get started with RightMessage

Let's get you going! In this guide, you'll learn how to set up RightMessage on your website and decide what you'd like to do with it first.

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Get your first project created, installed on your website, and measuring data. From there, you'll be able to run dynamic quiz funnels, personalize your website, segment your CRM, and better understand your audience and their needs.

1. Create your project

Start a free trial (opens in a new tab) and tell us which website you'd like to use RightMessage on. It's free for 14 days, you don't need a credit card, and every Pro feature is included while you try it. We'll create your first project and name it after your domain.

Already have an account? Open the project switcher, choose New project, then enter a Project Name and Website URL.

Create A New Project dialog with empty Project Name and Website URL fields and the Create Project button highlightedOriginal
Create A New Project dialog with empty Project Name and Website URL fields and the Create Project button highlighted

Then our AI-assisted onboarding takes over. It reads your homepage and key pages to learn about your business, your audience, and what you offer the world. Then it suggests a good first thing to build and helps you set it up. Follow along: anything it creates stays a draft until you publish it.

Curious what each onboarding step does, or what to do if research gets stuck? See what to expect from AI onboarding.

2. Add RightMessage to your website

Every project has its own snippet: a short piece of code that lets RightMessage run on your site.

  1. Open Project settings (the gear at the bottom of the sidebar), then Website & install.
  2. Under Install snippet, keep Live site selected and choose Copy.
  3. Paste it as the first script in the <head> of every page where you want RightMessage to run, then publish your site.
Install snippet section of Website & install with Live site selected and the Copy button highlighted in orangeOriginal
Install snippet section of Website & install with Live site selected and the Copy button highlighted in orange

On WordPress, Shopify, Webflow, Framer, or another site builder? Follow the guide for your platform. Using Google Tag Manager? See installing with Google Tag Manager.

Someone else looks after your website? In the dashboard's Setup checklist, Email it to my developer drafts an email with your snippet and instructions, ready for you to send. Platform guides, next to it, opens the same platform guides linked above.

Install the snippet only once. If a plugin, theme, or tag manager already adds it, don't paste it in again. Setting up a staging site first? Read about the live and development snippets before you install there.

3. Check that it's working

  1. Visit a page on your site where you installed the snippet.
  2. Back in RightMessage, open Project settings > Website & install and look at the status at the top of the page.

RightMessage is installed means RightMessage is receiving data. While it says Waiting for your first pageview, it checks again by itself, or you can choose Check now.

Install status at the top of Website & install for the local example projectOriginal
Install status at the top of Website & install for the local example project

Once we've seen a single page view, you can use Preview on your site to open your website with our debugger. You'll find it in the publish bar at the bottom of the dashboard whenever you have unpublished changes. The debugger shows what RightMessage knows about you as a visitor and what it's showing you, so it's the quickest way to figure out what's going on.

Still waiting after a few minutes? Start with installation troubleshooting.

4. Connect your email platform or CRM

This is a one-time step, and it's where RightMessage gets really useful. Once your email platform or CRM is connected, data flows back and forth between it and your website. That's how RightMessage generates leads for you, segments people in your CRM based on what they tell you, shows targeted messages and offers based on the segments you already have, and more.

  1. Open Project settings > Integrations, or choose Connect email platform in the Setup checklist.
  2. On the Email platform tab, choose your platform.
  3. Follow its connection steps. Depending on the platform, you'll sign in to it or paste in an API key.
Integrations Email platform tab with no platform connected, showing ActiveCampaign, Beehiiv, Bento, Braze, Customer.io and Drip cardsOriginal
Integrations Email platform tab with no platform connected, showing ActiveCampaign, Beehiiv, Bento, Braze, Customer.io and Drip cards

Every platform has its own setup guide with exactly what to enter. Don't use an email platform yet? You can still get started. Plenty of first projects work without one.

5. Pick the first thing you'd like to do with RightMessage

Onboarding has probably suggested something already, based on your website. If you'd rather choose for yourself, here are some good places to start.

If you'd like to…Follow this guide
Send visitors to the page that fits them, no email list neededRecommend a page or product on your website
Learn what your new and existing subscribers needSurvey new and existing subscribers
Make your welcome emails relevant to each new subscriberPersonalize your welcome email with a survey
Stop asking leads, customers, or members to opt in againShow different next steps
Recommend the right product, program, or resourceBuild a recommendation quiz
Tailor one page to a specific audiencePersonalize one page
Carry an ad's message through to your landing pageMatch a page to an ad click
Put together a pilot a client can reviewBuild a client pilot you can review together

Want a quick practice run first? Build a simple resource recommendation in the app or with your AI assistant.

Test it, then go live

Before you publish, test your changes. Then publish and visit your site like any other visitor to make sure everything works.

Once it's live, see how it's doing before you add more.

Still need a hand?

Tell us what you’re trying to do and where you’re getting stuck.

support@rightmessage.com