Find your project ID

Your project ID tells a plugin, developer, support team, or AI assistant which RightMessage project you're working with. You can copy it in Project settings > General.

Copy your project ID

1. Open the project switcher and select your project. Check the business and website if you have more than one.
2. Open Project settings (the gear at the bottom of the sidebar). It opens on General.
3. Under Project, find Project ID and choose its copy button. Quote this ID when you contact support.

Enlarge

Project section of General settings for WorkForge with the Project ID and its copy button highlightedOriginalOriginal

Each project has its own ID and snippet. The ID is public and appears in the website snippet. It isn't an API token and doesn't give anyone access to your account.

Check that you're using the right ID

Use Project ID when a plugin or tool asks for the project. A widget ID identifies one widget, and an embed Shortname identifies a placement. Neither replaces the project ID.

If your AI assistant asks for project_id, give it this public ID. Have it confirm the project's name and website through an authenticated read before it makes changes. The assistant setup guide covers the connection.

Want to rename the project?

The name helps people recognize the project. Changing it doesn't change the project ID, widget IDs, or installed snippet.

1. In Project settings > General, edit Project name.
2. Enter a name your team will recognize.
3. Wait for Saved beside the Project heading. The name saves on its own.
4. If the name can't be used, an error appears under the field. Correct it before you leave the page.

Once the ID matches the project you intended, it's ready to use. If you're installing RightMessage on your website, copy the full snippet rather than building one from the ID.