NPS Customer Survey

This is a simple survey that you can show when returning customers are back on your site.

Rather than just collecting a score, this will promote a logical next step depending on how they answer.

Thrilled? Here’s our affiliate program. Tell your friends. Just OK? Let’s find out what we could do better. Disgruntled? Book a call with our CEO, and we’ll pay you for your time.

Goal

Turn happy customers into referrers, and if someone isn’t yet thrilled found out why.

Results

Increase adoption of our affiliate program, and get “in-their-own-words” feedback from paying customers who aren’t 100% happy.

Your website's funnel:
What your visitors see