Platforms

Kajabi

RightMessage helps you personalize elements of your Kajabi website to convert website traffic into leads, sales, customers, and clients.

RightMessage is fully compatible with Kajabi websites for tracking and personalization, even though Kajabi doesn't directly integrate with many third-party tools.

To begin using RightMessage, you must install a small JavaScript tracking snippet into your website's pages. This snippet activates RightMessage and enables visitor tracking and personalization on your Kajabi site.

Before You Begin

We don't yet integrate with Kajabi's email platform. However, you can still use RightMessage if you use another email platform and just sell your courses and/or host your website on Kajabi.

For full contact syncing capabilities, consider using an email marketing platform like Kit alongside your Kajabi website (many of our customers who use Kajabi also use Kit). You can then integrate RightMessage with Kit to segment your subscribers.

Installing RightMessage on Your Kajabi Website

You can add the RightMessage tracking snippet to your Kajabi website using the platform's code customization features. The script can be added either site-wide (to apply to all pages) or to specific pages.

To add the RightMessage tracking script site-wide:

  1. Log into your Kajabi dashboard

  2. Navigate to Settings in the left-hand menu

  3. Click on Website or Site Settings

  4. Look for a section called Custom Code, Code Injection, or similar

  5. Grab your RightMessage tracking snippet from your RightMessage dashboard:

    Copy RightMessage tracking snippet

    Click on "Copy snippet to clipboard" to copy your unique tracking code.

  6. Paste your RightMessage tracking snippet into either the Header Code or Footer Code section in your Kajabi website editor. We recommend placing it in the header to ensure proper loading.

  7. Click Save to apply your changes

Note that custom code modifications in Kajabi may be outside of Kajabi's official support scope and could potentially affect site functionality. Make sure to test your site after implementation.

Option 2: Add to Specific Pages

To add the RightMessage tracking script to specific pages:

  1. Log into your Kajabi dashboard

  2. Navigate to the page where you want to add RightMessage

  3. While in the page editor, look for a section called SEO & Analytics, Custom Code, or similar in the page settings

  4. Grab your RightMessage tracking snippet from your RightMessage dashboard (as shown above)

  5. Paste your RightMessage tracking snippet into the appropriate code section

  6. Click Save or Publish to apply your changes

Adding RightMessage Embedded Widgets to Kajabi Pages

To add personalized widgets or areas to your Kajabi pages:

  1. Create your embedded widget in RightMessage and copy the embed code (e.g., <div class="rm-area-XXXXXX"></div>)

  2. In your Kajabi dashboard, edit the page where you want to place the widget

  3. Add an HTML Block to your page by dragging it from the elements section

  4. Paste your RightMessage widget embed code into the HTML block

  5. Save and publish your page

The HTML block method has been confirmed to work for embedding RightMessage widgets on Kajabi pages.

Verifying Your Setup

After installing the tracking script:

  1. Visit your live Kajabi website

  2. Open your browser's developer tools (usually by pressing F12)

  3. Check the page source to ensure the RightMessage script is present

  4. In your RightMessage dashboard, you should start seeing visitor data appear

You'll know your setup is working correctly when you see visitor data appearing in your RightMessage dashboard within a few minutes.

Troubleshooting

Symptom

Likely Cause

Solution

RightMessage script not loading

Script not properly pasted or saved

Check that you've pasted the complete script and saved/published your changes

No visitor data appearing

Script in wrong location or page not published

Verify the script placement and that your page has been published

Widget not displaying

Using Kajabi's Script tag instead of HTML Block

Use an HTML Block instead of Kajabi's Script tag for better compatibility

Limitations

  • Kajabi does not allow direct integration with its email platform

  • Custom codes might not work in all Kajabi elements

  • Some Kajabi plans have restrictions on code customization features

What's Next

After setting up RightMessage on your Kajabi website, consider:

Was this helpful?
Was this helpful?