Platforms

Carrd

Adding RightMessage to your Carrd website lets you personalize content, display targeted widgets, and segment visitors based on their behavior. This guide walks you through installing the RightMessage tracking script on any Carrd site.

Before you start

You'll need:

  • Carrd Pro Standard or higher – The free Carrd plan doesn't support custom code embeds

  • A RightMessage account

  • Access to your Carrd site editor

Step 1: Copy your RightMessage snippet

First, grab your unique tracking script from RightMessage:

  1. Log into your RightMessage dashboard

  2. Click the Settings icon (gear icon) in the sidebar

  3. Navigate to the JavaScript Snippet tab

  4. Click the Copy button to copy the entire snippet to your clipboard

RightMessage dashboard showing Snippet Health status and Snippet Code section with JavaScript snippet ready to copy-paste into website head

The snippet is unique to your RightMessage account. Keep it handy for the next step.

Step 2: Add the snippet to Carrd

Now paste the snippet into your Carrd site using the Embed element:

  1. Open your Carrd site in the editor

  2. Click the + Add Element button

  3. Select Embed from the element options

  4. Set Type to Code

  5. Paste your RightMessage snippet into the code field

  6. Add a label like "RightMessage Snippet" (optional, for your reference)

  7. Set Style to Head – This loads the script in the page header and prevents content flicker

  8. Click Done

  9. Click Publish to push the changes live

Carrd documentation page for Embedding Custom Code showing step-by-step instructions: Add Element > Embed > Set Type to Code > Paste custom code > Optional label and style (Inline/Hidden/Head)

The snippet won't appear in Carrd's preview mode. You'll need to publish your site and visit it live to verify the installation.

Step 3: Verify the installation

After publishing, confirm RightMessage is tracking visitors:

  1. Visit your live Carrd site in a new incognito/private browser window

  2. Navigate around for a few seconds

  3. Return to RightMessage Settings > JavaScript Snippet

  4. Check the Snippet Health section – It should update to show "last sent data on [date/time]" within 1-2 minutes

Once Snippet Health shows recent activity, your installation is complete and RightMessage is tracking visitors.

Troubleshooting

If Snippet Health isn't showing data after a few minutes:

  • Republish your Carrd site – Changes only apply after publishing

  • Clear your browser cache or test in an incognito window

  • Disable ad blockers – They can block tracking scripts

  • Verify Head placement – The Embed element should use "Head" style, not "Inline" or "Hidden"

  • Check for JavaScript errors – Open your browser's developer console (F12) and look for errors

For additional help, see Common set up issues.

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