Adding RightMessage to your ClickFunnels website

Overview

Adding the RightMessage tracking snippet to your ClickFunnels website lets you personalize headlines, CTAs, and other content based on visitor segments, display targeted widgets, and track visitor behavior across your funnels and landing pages.

This guide covers how to install the snippet site-wide (recommended for multiple funnels) or on specific pages using ClickFunnels' custom code features. The process works for both ClickFunnels 1.0 and 2.0.

Copy your RightMessage tracking snippet

1. Log into your RightMessage dashboard

2. Click the gear icon in the top-right corner to access Settings

3. Navigate to the JavaScript Snippet tab

4. Click the Copy button to copy your unique tracking code

Your snippet will look like this:

<script async src="https://[your-project-id].rmcloud.net/build/js/[your-project-id].js"></script>

Add the snippet site-wide or funnel-wide (recommended)

This method applies the snippet to all pages in your site or to an entire funnel, ensuring consistent tracking and personalization. Use this approach if you're running multi-page funnels or want to personalize across your entire ClickFunnels site.

For site-wide installation

1. Log into your ClickFunnels account

2. Navigate to Site Settings (in ClickFunnels 2.0, access this via the Sites & Blog app)

3. Click on Tracking Code

4. Paste your RightMessage snippet into the Header Code section

5. Click Save

6. Publish your site to make the changes live

For funnel-wide installation

1. Log into your ClickFunnels account

2. Select the funnel you want to add tracking to

3. Click Funnel Settings

4. Navigate to Tracking Code

5. Paste your RightMessage snippet into the Header Code section

6. Click Save

7. Publish your funnel to apply the changes to all pages in that funnel

Add the snippet to specific pages

If you only need RightMessage on certain landing pages or funnel steps, you can add the snippet using ClickFunnels' HTML/JS element.

1. Open the page you want to edit in the ClickFunnels Page Editor

2. Click Add Section or Add Row, then click the + icon to add a new element

3. Under MISC, select HTML/JS

4. Click Open Code Editor

5. Paste your RightMessage snippet directly into the editor (it's already wrapped in <script> tags, so no additional wrapping needed)

6. Click Save

7. Publish the page to make the snippet live

Verify the snippet is working

After installing the snippet, confirm it's loading properly:

1. Visit your live ClickFunnels funnel or page (use incognito/private browsing mode to avoid cached versions)

2. Open your browser's developer tools (press F12 or right-click and select Inspect)

3. Go to the Console tab and look for any RightMessage errors (you shouldn't see any if installed correctly)

4. Check the Network tab and search for your project ID to confirm the script is loading

5. Return to your RightMessage dashboard and go to Settings > JavaScript Snippet

6. After about 60 seconds, the Snippet Health indicator should turn green with a recent timestamp

Troubleshooting

Script not loading or no data appearing in RightMessage

• Check placement: Ensure you pasted the snippet in the Header Code section (not Footer). If using the HTML/JS element, make sure it's at the top of your page.

• Verify publication: Changes in ClickFunnels don't go live until you click Publish. Double-check that you've published your site, funnel, or page after adding the snippet.

• Clear cache: Browser caching can prevent the new script from loading. Test in an incognito/private window or clear your browser cache.

• Ad blockers: Some ad blockers or privacy extensions block tracking scripts. Disable them temporarily or whitelist your funnel URL.

• Check console errors: Open browser dev tools (F12) > Console tab. Look for JavaScript errors that might indicate the script was stripped or blocked.

Personalized content is flickering

If you see original content flash before personalized content appears, the snippet may be loading too late. Ensure you've placed it in the Header Code section (not footer or mid-page HTML block). The snippet includes anti-flicker CSS that applies automatically when loaded in the <head>.

Widgets not displaying

If you're embedding RightMessage widgets (bars, modals, or areas) using HTML blocks:

• Use the HTML/JS element (not a standard text element) to paste widget embed codes

• Clear your browser's local storage, as RightMessage caches widget responses (e.g., dismissed modals)

• Verify the widget is active and published in your RightMessage dashboard

No ESP/CRM sync with ClickFunnels contacts

RightMessage does not have a native integration with ClickFunnels' email or CRM system. The tracking snippet enables personalization and visitor tracking on your funnels, but you'll need to connect RightMessage to your primary email platform (like ConvertKit, Mailchimp, or ActiveCampaign) for two-way data sync and segmentation based on email engagement.

If you're migrating from another platform to ClickFunnels, you can use webhooks or Zapier to push form submissions from ClickFunnels into RightMessage, but real-time synchronous syncing is not available.

Next steps

Once your snippet is installed and verified:

• Create segments based on visitor behavior, UTM parameters, or quiz/survey responses

• Personalize funnel headlines, CTAs, or images using RightMessage's visual editor

• Add widgets like exit-intent popups or email bars to capture leads

• Connect your email platform integration for enhanced segmentation and personalization