---
title: "Flows"
description: "Build, route, and maintain a visitor journey."
canonical: "https://rightmessage.com/help/topics/flows"
---

# Flows

Build, route, and maintain a visitor journey.

## Topics

- [Flow node reference](https://rightmessage.com/help/topics/flow-reference.md)

## Articles

- [Create a flow](https://rightmessage.com/help/creating-flows.md) — You'll create a flow and a toaster widget, then add a question that helps visitors find what they need on your website.
- [Preview a flow in the builder](https://rightmessage.com/help/preview-a-flow.md) — You'll click through your flow in a floating preview, pick which way it goes where it can't tell, and see what it would have sent, without publishing anything.
- [Plan your questions and branches](https://rightmessage.com/help/mapping-out-visitor-journeys.md) — You'll start with the pages you want visitors to find, then work backward to questions that send each person to the right one.
- [Route using an answer you already know](https://rightmessage.com/help/route-by-existing-answers.md) — You'll use a saved answer or segment to choose the visitor's next question or offer, without asking the same question again.
- [Ask returning visitors only for missing answers](https://rightmessage.com/help/returning-visitors-and-missing-answers.md) — You can skip questions visitors have already answered and ask only for the information you still need.
- [Form completion, thank-you messages, and redirects](https://rightmessage.com/help/form-completion-and-redirects.md) — You'll see how a form's submission actions and final screen fit together, so you can show a thank-you message or send visitors to another page.
- [Score a quiz and recommend a page](https://rightmessage.com/help/score-and-route-a-quiz.md) — You'll give answers points, use the highest or lowest score to recommend a page, and decide which recommendation wins a tie.
- [Store and expire flow variables](https://rightmessage.com/help/using-variables-in-flows.md) — You'll save values you can reuse in later flow steps or visits, calculate new values with Liquid, and choose how long to keep them.
- [Email your team when a visitor reaches a flow step](https://rightmessage.com/help/send-email-notifications-from-flows.md) — You'll send your team a visitor's answers and page details from a flow, so they can follow up without checking each response in RightMessage.
- [Capture current and remembered query parameters](https://rightmessage.com/help/capturing-query-parameters.md) — You can save a referral or campaign value from a visitor's URL, even if they leave the landing page before they submit your form.
- [Coordinate multiple flows and widgets](https://rightmessage.com/help/managing-multiple-flows.md) — You'll give each widget its own pages and audience, so visitors see the right questions or offer without several widgets competing for their attention.
- [Run a system flow without a widget](https://rightmessage.com/help/system-flows.md) — You can update visitor data when someone views a page, without showing a question, form, or widget.
- [Pause a flow or widget](https://rightmessage.com/help/how-to-unpublish-or-draft-a-flow.md) — You'll stop a flow from running without deleting its questions or forms, then turn it back on when you're ready.
- [Flow canvas controls and shortcuts](https://rightmessage.com/help/flow-canvas-reference.md) — Find the controls you need to build a flow, move around the canvas, undo edits, and manage branches without deleting shared content.
- [Flow settings and deletion reference](https://rightmessage.com/help/flow-settings-reference.md) — Check what you'll keep or remove when you duplicate or delete a flow, and find the settings for naming and background actions.
- [Flow routing and completion questions](https://rightmessage.com/help/flow-routing-faq.md) — Get answers to your questions about flow paths, remembered answers, and what visitors see after they submit a form.