# Testing tab reference

You'll find what every part of a campaign's Testing tab means, from the holdback card to each A/B test card's status, versions table, and actions.

Available on the Scale and Pro plans.

The campaign's **Testing** tab is where you measure the campaign and manage its A/B tests. It was called **Split Tests**; old links redirect. Use this page to look up what a card, tag, or button means. To set a test up, see [run an A/B test on a page or audience](https://rightmessage.com/help/run-an-ab-test-on-a-page-or-audience).

![Homepage campaign Testing tab with the holdback card, Campaign vs holdback results and a deployed Original page test](https://rightmessage.com/help/screens/campaigns-testing.light.webp)

## The holdback card

The top card measures the whole campaign against your page as it is. The holdback needs **Scale** or **Pro**.

![Holdback card with 20% of visitors held back, the recommended share, and Campaign vs holdback results with a likely range and a difference-by-week chart](https://rightmessage.com/help/screens/testing-holdback-card.light.webp)

| Part                                       | What it shows                                                                                                                                                                                     |
| ------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Holdback** toggle                        | Turns the holdback on or off. Off, the field dims but stays editable.                                                                                                                             |
| **How many visitors should be held back?** | 1% to 100%. A **Recommended** tag marks the suggested share.                                                                                                                                      |
| Recommendation                             | "We recommend {n}% for about {n} visitors a day", or "We'll suggest a share once this campaign has a week of traffic."                                                                            |
| Split bar                                  | **Personalized** and **Held back** shares, with visitors a day when traffic is known. Hidden when the holdback is off.                                                                            |
| **Campaign vs holdback**                   | **Personalized**, **Held back**, and **Difference** rates, a verdict sentence, the **Likely range** bar from **Campaign worse** to **Campaign better**, and **Difference by week**.               |
| Status tag                                 | **Collecting evidence**, **Winner**, **Loser**, **Inconclusive**, **Can't reach a verdict**, **Paused (health issue)**, **Not decision-grade**, **Paused · campaign off**, or **Not measurable**. |

Without traffic, the card says "No visitors reached this campaign in" the last few days, with **Check the snippet**. When the holdback is off, it shows how many visitors you'd hold back and **Turn on holdback**. See [compare personalization with a holdback](https://rightmessage.com/help/a-b-testing-your-website-personalization).

## The A/B tests section

Under the holdback, **A/B tests** lists one card per Original page or audience test, with tests that need you first. **Open campaign editor** opens the editor, where you build versions. With no tests, the section points you to **A/B test the original page** and **A/B test this audience** in the editor.

## Test cards

Each card has a kind (**Page test** or **Audience test · {audience}**), a title, a meta line (goal, week, next check, split, missed checks), a status tag, and a coloured band with the next step.

![Customer audience test marked Ready to end, with no clear winner after 26 weeks, its versions table and likely range against Control](https://rightmessage.com/help/screens/testing-test-card.light.webp)

| Status tag                                      | What's happening                                                                                                               | Next step in the band                    |
| ----------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------ | ---------------------------------------- |
| **Setup**                                       | Versions are being built.                                                                                                      | **Start test** in the footer             |
| **Starts on Publish** / **Restarts on Publish** | The test starts or restarts when you publish. Visitors keep seeing what's published until then.                                | **Cancel start** / **Cancel restart**    |
| **Collecting evidence**                         | Running, no verdict yet.                                                                                                       | None                                     |
| **Winner found**                                | A version beat Control and another is still collecting.                                                                        | **End test**, or wait                    |
| **Ready to end**                                | Every version has a verdict, or the test reached week 26. Tests never end on their own.                                        | **End test**                             |
| **Paused (health issue)**                       | Visitors weren't split as configured, or more than 5% saw more than one version. Verdicts are paused; the test keeps running.  | **Debug on site**                        |
| **Paused · publish unconfirmed**                | RightMessage couldn't confirm when your last publish went live, so results are on hold. Counts show "—". Not a health problem. | None                                     |
| **Can't reach a verdict**                       | More than four weekly checks were missed.                                                                                      | **Restart with changes** or **End test** |
| **Paused · campaign off**                       | The campaign is off. Turning it back on starts a new measurement period without reshuffling visitors.                          | **Turn campaign on**                     |
| **Ends on Publish**                             | Ending goes live when you publish. The test keeps running until then.                                                          | **Undo end**                             |
| **Finished**                                    | The test ended. Its results are frozen.                                                                                        | None                                     |
| **Deployed · {n} days**                         | An Original page winner is shown until your website has the changes.                                                           | **Undeploy**                             |

A version in a test that ended without a verdict reads **No verdict**, and the card says "Ended before a verdict. No version was proven better than Control." A finished test never reads **Collecting evidence**.

## The versions table

| Column                      | Meaning                                                                                                                                                         |
| --------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Version**                 | The version's name and share of visitors. Control is "Your page as it is" on a page test, or "This audience's changes" on an audience test.                     |
| **Visitors**                | Visitors counted in this version.                                                                                                                               |
| **Conversions**             | Visitors who converted on the goal.                                                                                                                             |
| **Rate**                    | Conversions divided by visitors.                                                                                                                                |
| **Difference**              | Relative difference from Control. Coloured only once the version has a verdict.                                                                                 |
| **Likely range vs Control** | A bar of the differences that still fit the results, with the observed difference as a dot, from worse to better. "Not enough data yet" before the first check. |
| **Result**                  | **Baseline**, **Collecting evidence**, **Winner**, **Did worse**, **No clear winner**, or **No verdict**.                                                       |

## The card footer

| Button                     | What it opens                                                                                                                                                                                                                                     |
| -------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Weekly trend**           | "Difference from Control by week", with the **Observed difference** line and **Likely range** band. Descriptive only. See [read results and test with low traffic](https://rightmessage.com/help/read-ab-test-results-and-test-with-low-traffic). |
| **How verdicts work**      | The rules the weekly checks use (below).                                                                                                                                                                                                          |
| **Send to your analytics** | Each version's GA4 experiment string, PostHog feature flag, Google Tag Manager event and page event, plus **Preview this version on your site**. Before the test starts: "Starts sending when the test starts."                                   |

![Weekly trend for the Customer audience test, with its difference from Control and the likely range for each week](https://rightmessage.com/help/screens/testing-weekly-trend.light.webp)

![Send to your analytics panel listing the experience values each version sends to Google Analytics, Google Tag Manager and PostHog](https://rightmessage.com/help/screens/testing-send-to-analytics.light.webp)

### How verdicts work

The panel says:

- "Results are checked every Friday. Each week's visitors get 7 days to convert before they count."
- "The earliest verdict comes at the week 2 check, once every version has at least 20 visitors who converted and 20 who didn't."
- "A version wins when its whole likely range is better than Control, and loses when it's all worse. Checking every week doesn't raise the chance of a false winner."
- "With more than one challenger, the allowed error is split between them, so each one needs a little more evidence."
- "A version with no verdict by week 26 is called inconclusive. Tests never end on their own."

The full rules, including the boundaries, are in [how verdicts work](https://rightmessage.com/help/campaign-experiment-decisions).

## Restart with changes

**Restart with changes** unlocks the versions in your draft. Visitors keep getting the running test until you publish, which starts a new measurement period with a fresh split. Even small edits restart the results. The dialog notes "The current results stay in this test's history as Run {n} · {start} – {end}." Restarting needs **Pro**.

![Restart with changes dialog explaining that the current results stay in the test’s history as Run 1](https://rightmessage.com/help/screens/testing-restart-dialog.light.webp)

## End test

**End test** asks which version to keep and, on an Original page test, how visitors get it. Each version shows its verdict, such as "Beat Control at the week 7 check" or "Not proven better than Control yet". Confirm with **End test and show {version}** or **End test and keep Control**. Ending doesn't need Pro and goes live on Publish. See [end a test and deploy the winner](https://rightmessage.com/help/end-a-test-and-deploy-the-winner).

## Draft reverts

Starting, restarting, and ending are draft changes. Until you publish:

- **Cancel start** removes a pending start.
- **Cancel restart** keeps the running test as it is.
- **Undo end** keeps the test running.

Each puts the test back the way it's published.

## Plans

The holdback is on **Scale** and **Pro**. Starting or restarting a test needs **Pro**. Without Pro, a setup card says "Starting tests needs Pro. You can still set up, view and end them." Ending, deploying, and undeploying don't need Pro, and a running test keeps running if you move from Pro to Scale. Grow doesn't include campaigns, so campaign tests stop showing on your site.
