# Randomize answer order

You'll learn when to shuffle answer choices, turn randomization on, and check how the choices appear in your widget.

Available on the Grow, Scale, and Pro plans.

Shuffle answer choices so the same option doesn't always appear first. Randomization fits questions where each option is equally valid and the list has no meaningful sequence.

For [WorkForge](https://workforge.rightmessage.com), "What is your biggest project challenge?" could shuffle handoffs, client updates, and repetitive work. Keep an ordered list such as Beginner, Intermediate, Advanced in its natural order.

You'll need editing access and a choice question without a running question A/B test. Check **Uses** before changing it. The setting belongs to the shared question, so it affects every place that uses it.

## Turn on randomization

1. Open **Questions**, select the question, and open **Setup**.
2. Turn on **Randomize answer order**.
3. Keep the Other option in the position where you'd like it to appear.

![Multiple choice settings with multiple answers, an inline Other write-in, and random answer order enabled](https://rightmessage.com/help/screens/questions-choice-behavior.light.webp)

The screenshot also has multiple answers and an Other write-in enabled. You don't need either setting to shuffle the choices.

## Check the order on your site

Use **Preview on your site** to review the question in its intended widget. Eligible answers shuffle once for each flow instance on a pageview. They stay in that order while the instance updates. Open a new pageview to try another order rather than expecting a reshuffle after each interaction.

Other stays where you put it. Some ordinary answer labels stay in place too. The [question settings reference](https://rightmessage.com/help/question-settings-reference) lists the recognized wording and explains what happens with translated or custom labels.

Shuffling doesn't change the answer's segment, mapped value, or branch. It isn't an A/B test and doesn't guarantee a better response rate.

When the choices appear as you expect and ordered alternatives stay in place, [publish your changes](https://rightmessage.com/help/publishing-your-changes). Next, [review answers and activity](https://rightmessage.com/help/question-results-and-activity) to see how people respond.
