# Yes / No question reference

You'll see how to start with Yes and No answers, change their wording, and use their segments to choose what visitors see next.

Available on the Grow, Scale, and Pro plans.

A **Yes / No** question gives you two starting answers, **Yes** and **No**, each with its own segment. You can use each answer to send visitors down a different flow path.

## When to use it

Use it for a question with two clear alternatives. [WorkForge](https://workforge.rightmessage.com) could ask "Do you work with clients?" and follow Yes with a client-collaboration question. It's a Multiple choice preset, not a fixed true-or-false input.

![Yes / No question draft with wording, type-specific settings, behavior, and internal name](https://rightmessage.com/help/screens/questions-yes-no-settings.light.webp)

## Settings

A new question asks **Would you like to learn more?**. It displays the two answers as **Buttons** and accepts one answer. Each answer has its own segment and can have a branch in a flow. Other write-ins and randomization start off.

| Control                                          | Behavior                                                                          |
| ------------------------------------------------ | --------------------------------------------------------------------------------- |
| **What do you want to ask?** and **Description** | Set visitor-facing rich text. Description is optional.                            |
| **Show answers as**                              | Buttons, Radio, Images, or Dropdown.                                              |
| **Answers**                                      | Rename, add, reorder, or delete choices. You aren't limited to two answers.       |
| **Edit answer conditions**                       | Show an answer only to matching visitors. No restrictions means everyone sees it. |
| **Edit answer scores**                           | Available in a flow editor. Adjust named scores for a selection.                  |
| **Allow multiple answers**                       | Off by default. Removes answer branches and disallows Dropdown.                   |
| **Add an "Other" write-in**                      | Off by default. Collect an explanation when neither ordinary choice fits.         |
| **Randomize answer order**                       | Off by default. Uses the same behavior as Multiple choice.                        |

**Images** adds image selection and **Hide answer labels**. **Radio** waits for **Next**. **Buttons** and **Images** advance on a single choice. The widget can affect how answers appear, including a dropdown in a Bar.

There is no input-question **Required** or Skip toggle. You can allow multiple answers, but that usually doesn't fit a mutually exclusive yes-or-no question.

## How answers are stored and synced

The saved choices are answer segments, not literal true and false values. The **Sync** tab determines what your email platform receives. Renaming Yes to "Yes, regularly" doesn't require changing its mapped value to the same text.

The question-editor preview doesn't save a response or identify a contact. Edits to an existing question save to your draft automatically and affect every use after you publish.

See [shared question settings](https://rightmessage.com/help/question-settings-reference) for display and behavior details, or the [Questions library reference](https://rightmessage.com/help/question-library-reference) to create or copy a question. Use [Question and Router nodes](https://rightmessage.com/help/flow-node-question-router) to send each answer to a different next step.