# Rating question reference

You'll see how to choose a star-rating scale, save the number someone selects, and ask a follow-up based on their rating.

Available on the Grow, Scale, and Pro plans.

A **Rating** question lets visitors give you feedback by choosing a number of stars.

## When to use it

Use it for a rating such as how useful a guide was. [WorkForge](https://workforge.rightmessage.com) could ask visitors to rate its onboarding guide, then ask for an explanation when they choose 2 stars or fewer. A rating saves a number rather than adding points to a named flow score.

![Rating question draft with wording, type-specific settings, behavior, and internal name](https://rightmessage.com/help/screens/questions-rating-settings.light.webp)

## Settings

**Number of stars** defaults to 5. The choices are 3, 4, 5, 6, 7, 8, 9, and 10. The smallest selectable rating is always 1. There is no zero-star choice or half-star setting.

**Required** defaults off. An optional question can be skipped. A standalone rating question advances as soon as the visitor selects a star value. It does not require a separate Next click.

## How answers are stored and synced

RightMessage stores a whole number from 1 to your chosen maximum. If you change the maximum, older answers still describe the scale visitors saw at the time. Keep that difference in mind when comparing responses.

Rating doesn't create an answer segment or branch for each star. Add an [input-answer condition](https://rightmessage.com/help/conditions-answers) to show a follow-up when the saved rating is less than or equal to 2, for example.

A [linked Rating field](https://rightmessage.com/help/form-fields-reference) is full width and waits for form submission. Selecting a star doesn't submit the form.

**Save answers to** shows your connected platform's name and offers compatible native or custom fields. An unmapped answer can still appear in **Responses**. A field mapping alone doesn't identify the visitor.

The question-editor preview doesn't record answers or send data to your email platform. Edits to an existing question save to your draft automatically and affect every use after you publish.

See [shared question settings](https://rightmessage.com/help/question-settings-reference) for wording and button labels, the [Questions library reference](https://rightmessage.com/help/question-library-reference) for creation and reuse, and [answer sync](https://rightmessage.com/help/synchronizing-contact-data-with-your-email-platform-or-crm) for identification and destination checks.