# Dashboard sections and reporting windows Find the dashboard numbers you need, see which dates they cover, and understand what each section counts. Your **Dashboard** helps you see what visitors are doing, what needs fixing, and what you could try next. It uses your project name as its title. This page explains the sections in the order you'll find them and the dates behind their numbers. For a walkthrough, follow [See how your flow is doing](https://rightmessage.com/help/measure-your-first-journey). ![RightMessage dashboard showing the weekly summary, performance indicators and activity chart](https://rightmessage.com/help/screens/dashboard-overview.light.webp) ## Reporting windows The date selector offers **7 days**, **14 days**, and **30 days**. It starts at 7 days and remembers your choice for this project during the browser session. | Section | Dates it covers | | ------------------------------------ | ------------------------------------------------------------------------------ | | **Activity** and **Working** | Your selected 7, 14, or 30 days. | | Main measurement in the status strip | The last seven complete days. | | Righty's summary and **What moved** | The saved summary's evidence dates. Changing the picker doesn't regenerate it. | | **Needs attention** | Current unresolved checks, not a total for the chart period. | | **Recommended action** | The dates printed on each saved recommendation. | | **What's being tested now** | Current test states and each test's own evidence. | | **What you've built** | All-time totals, with separate weekly changes. | | Recent visitors | The latest eligible visitors, independent of the picker. | Reports use your browser's timezone. Available history can shorten the range you request, so compare the covered dates printed in each report. An unavailable measurement isn't zero. ## Righty's summary and the main measurement Righty's summary describes the main action your project measures. It shows the evidence period and when the summary was written. **What moved** explains changes supported by that saved evidence. Selecting **30 days** doesn't turn it into a 30-day analysis. If you've chosen what the project should measure, that choice takes priority. Otherwise, RightMessage looks for eligible live lead capture, scored quizzes, routing, campaign goals, and questions. The headline can count opt-ins, quiz completions, visitors routed, contacts synced, or goal conversions. Those counts mean different things. Quiz completions count runs, while visitors routed counts distinct visitors. Goal conversions follow the [goal counting rules](https://rightmessage.com/help/goals-and-conversion-tracking). The headline isn't always a count of new leads. If a saved summary isn't ready, the dashboard can show a factual sentence about the numbers instead. If you change the type of action being measured, it hides the old summary rather than reusing it for a different action. ![Righty's weekly summary of opt-ins and the change from the previous week](https://rightmessage.com/help/screens/dashboard-summary.light.webp) ## Dashboard status strip The strip shows the main measurement, **Experiments**, **Needs attention**, and **Recommended action**. A ready count above zero links to its section. Zero, loading, and unavailable values aren't links. ![Dashboard status strip showing opt-ins, experiments, items needing attention and recommended actions](https://rightmessage.com/help/screens/dashboard-status.light.webp) ## Activity and recent visitors **Activity** charts the available measurements over time. All available series start selected. You can turn each one off, including all of them. Unavailable series can't be selected. The information control explains each series and any missing data. Daily unique visitor counts don't add up to the period's unique total. Someone present on two days can count on both chart points but only once in the period total. The **Visitors** row sits below the chart. Older snippets can lack bot scoring, so visitor counts may run high until a publish updates the tracking. The page explains when this applies. The recent-visitors strip shows up to ten eligible visitors and refreshes while your browser tab is visible. Select an avatar to open a quick look at that visitor. **Recent visitors** opens **Activity**. The online indicator means activity within the last five minutes, not at any point in the selected dates. ![Weekly activity chart comparing opt-ins, answers and personalized visitors](https://rightmessage.com/help/screens/dashboard-activity.light.webp) ## Needs attention This section lists unresolved checks, ordered by urgency and then age. It checks for: - Failing email-platform sync. - Stopped snippet activity. - Flows without completions. - Campaigns without goals. - Widgets with missing content. - Flows that aren't identifying contacts. - Segment groups used on the live site that have no matches. Each row links to the affected item or settings. Long lists show three names first and let you expand the rest. Ignoring a stored issue hides it without fixing it. **Show ignored** reveals hidden checks, and **Restore** returns them to the normal list. [Needs attention checks and actions](https://rightmessage.com/help/needs-attention-reference) covers detection limits and where each action takes you. ## Recommended action The dashboard first shows recovery steps for confirmed snippet inactivity. Next come saved drafts and ideas, then idea generation, then a highlighted attention check. If none applies, it shows an up-to-date state. | If you'd like to… | Control and behavior | | ---------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------- | | Build an idea | **Build with Righty** opens a conversation. Righty plans the change and waits for your approval before editing. | | Use a recommendation that needs another plan | **Upgrade** opens the required plan. | | Inspect a draft | **Preview** opens a verified draft split test when available, or your website with the draft debugger preview. | | Resume a build | **Continue draft** opens the existing conversation. | | Set an idea aside | **Not now** snoozes it for seven days. For a highlighted attention check, it ignores the check instead. | | Remove a draft test | **Discard draft** appears only when RightMessage can verify a single, unchanged draft split-test creation. It asks you to confirm. | | Review a draft that can't be safely discarded in one click | **Review draft changes** opens the project changes review. | | Read another idea | **Review** opens it in **Optimizations**. | | See all open ideas | **All N ideas** appears when more than one open idea exists. The count can include snoozed ideas. | Publishing a draft doesn't start a split test. [Review Righty's recommendations](https://rightmessage.com/help/optimizations) walks through building, reviewing, and publishing a change. ### Recommendation states and timing **Optimizations** is available on every plan, but an individual idea can need a feature your project doesn't include. Its card shows the required plan and an upgrade action. Opening that upgrade page doesn't build the idea. | State | What you'll find | | ------------- | -------------------------------------------- | | **To do** | Ideas you haven't built yet. | | **In draft** | Builds awaiting completion. | | **Done** | Completed builds and their completion dates. | | **Dismissed** | Ideas you've dismissed. | Empty groups are hidden. On **Optimizations**, an **In draft** card uses **Build with Righty** to resume the existing conversation, not start another build. The dashboard calls this **Continue draft**. A verified draft split test can show **Review and start**. That link opens the review page without starting or publishing the test. Optimization cards don't have the dashboard's on-site **Preview** control. Use the dashboard or the resource's own preview instead. **Improvements made with Righty** counts recommendation builds completed by publishing, across all time. It doesn't count statistically proven improvements. There isn't a manual **Mark complete** action. Publishing or returning to a clean draft refreshes the status, so a discarded build can return to **To do**. **Dismiss** on a **To do** card moves the idea out of active work. Unlike **Dismiss**, the dashboard's **Not now** snoozes an idea for seven days. If either action fails, the page shows an error rather than confirming the change. Righty checks for ideas daily. It keeps current ideas and fills available space up to five active ideas. Eligible projects can also trigger generation when the dashboard has no selected ideas. An empty list doesn't guarantee there's a new recommendation to show. The Monday optimization email links to the same ideas. Its delivery schedule is separate from idea generation. ## Working cards and measurements **Working** shows the uses of RightMessage found in your live setup and activity. Features you aren't using don't appear as empty cards. Each card includes metric definitions, period comparisons, and a link to the relevant items. | What you're measuring | What the card reports | | ----------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Audience Growth** | Opt-ins, opt-in rate, form views, and top converting pages. Each page's rate uses that page's form viewers. Conversions can overlap across pages. | | Scored quizzes | Completions, completion rate, CTA conversions, and **Result split**. Completions count runs, not unique visitors. | | **Quiz Routing** | Quiz starts, visitors routed, routing rate, and destinations. Starts count runs. Routing rate divides distinct routed visitors by distinct starters. | | **Segmentation Snapshot** | Answers, response rate, segment coverage, and most-answered questions. Questions with no answers are left out. | | Contact updates | Answers, contacts synced, segment coverage, and the connected provider. These can appear inside the survey card. **Sync paused** means syncing has been interrupted. | | **Personalization Campaigns** | Visitors reached, goal conversions, and tests decided. Campaigns without goals show an **Add goals** notice instead of a verdict. Campaigns require **Scale** or **Pro**. | Older tracking can leave question-level measurements or routing destinations unavailable. A notice explains when publishing starts improved tracking. Your older answers haven't been deleted. Some answer totals cover all flows rather than only the displayed flows. Read the note beside the number to see what's included. **Who's converting** shows up to three eligible answers from a group with a measurable conversion difference. It compares answers with that group's visitor and converter totals, not the whole site's average. The comparison needs: - At least 30 conversions in the group. - At least two eligible segments. - At least 200 visitors in each eligible segment. - Either 10 actual conversions in each eligible segment or 10 expected conversions at the group's average rate. This is an observation, not proof that an answer caused a conversion. Routing leaves out this comparison because the quiz itself creates the routing segments. ## What's being tested now This section includes running flow tests, campaign tests collecting evidence, campaign tests paused for tracking health, campaign verdicts, and completed resource split tests. Rows show available sample counts, start dates, next campaign checks, and links to the tests. On mobile, **Show** expands the test list and **Hide** collapses it. Working cards have similar controls for campaign, destination, question, or quiz details. A manually selected split-test variant is **Completed**, not a statistical winner. A suggestion to test messaging links to the relevant question, form, or offer test controls, or the required upgrade. ![Active campaign experiments with evidence collection status and next review dates](https://rightmessage.com/help/screens/dashboard-experiments.light.webp) ## What you've built The all-time measures are **Answers collected**, **Contacts with answers**, **Fields kept in sync**, and **Segments with visitors**. Weekly changes have their own dates. Missing or computing totals aren't zeroes. **Contacts with answers** counts accumulated contacts with answers. **Contacts synced** in **Working** counts recorded sync activity in the selected period. They measure different things. Inactive projects keep their saved all-time totals. ## More detail reports **Audience breakdown** compares segment groups. **Website stats** covers traffic sources, pages, campaign tracking, and technology. **Conversions by page** compares form submissions and offer conversions by page. **All responses** opens individual response reporting. Audience detail starts at 30 days independently. Website and conversion detail share the dashboard's range. See the [website stats reference](https://rightmessage.com/help/website-stats-reference), [audience reporting](https://rightmessage.com/help/understanding-your-audience), and [response filters and exports](https://rightmessage.com/help/manage-and-export-responses). ## Setup, billing, and snippet recovery states During initial setup, **Get set up** can replace the normal report sections. Only the first incomplete step expands. RightMessage checks observed activity and published settings to mark steps complete. You don't tick them off yourself. | Step | What completes it | | ---------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------ | | **Tracking snippet** | A confirmed page view after installing the production snippet. The step offers snippet copying, a developer-email link, and **Platform guides**. | | **Email platform** | A connected integration. | | **First live flow** | A published flow attached to an enabled widget. You can preview the suggested setup or choose another guided flow. | | **First identified contact** | The first visitor identified by email. | | **First campaign** | A published active campaign. Campaigns require **Scale** or **Pro**. | Unknown signals show **Unavailable**, not complete. **Book a setup call** opens a booking page. Billing reactivation, failed payment, and expired trials show account notices instead of stale insight reports. Confirmed seven-day snippet inactivity hides **Activity**, **Working**, and **What's being tested now**. Recovery offers the production snippet, installation help, and a check of your project's stored website. That check can be inconclusive. A missing script in the fetched HTML doesn't rule out a tag-manager installation. The check doesn't publish anything. The external AI-assistant setup prompt copies connection instructions for your project. Installing assistant skills supplies instructions, not credentials. See [Build a resource recommendation with an AI assistant](https://rightmessage.com/help/first-experience-with-an-ai-assistant). Promotional banners are separate from your measurements, and you can dismiss them. ## Email summaries Eligible recipients can receive a Friday weekly report and a Monday optimization email. RightMessage also sends unpublished-change reminders. These use different schedules from the dashboard's refresh and reporting windows. See [report email preferences and delivery](https://rightmessage.com/help/report-emails). There isn't a daily customer report email, and standalone **Needs attention** emails aren't currently sent.